INFORMATION FOR THE ONLINE PLATFORM
HAVE A QUESTION OR NEED ASSISTANCE?
We are available via:
Available at the top menu of the platform, or HERE.
E-POSTER and MICROSCOPIES EXHIBITION
Content will be available after July 12, 8:00AM (GMT-3) at the entrance hall or via top menu.
Videos will be ready for watching 2 weeks after the event and will be available for 1 month.
HOW DO I OBTAIN MY PARTICIPATION AND SCIENTIFIC PAPER CERTIFICATE?
The certificates will send via email one week after the event.
If you experience difficulties when watching a video or interacting, please try the suggestions below:
- Access with Google Chrome or using a private/incognito window. If you have ad blocking extension on your browser, try turning it off.
- Check whether the issue is related to your internet connection by measuring its speed at: www.speedtest.net
- If using a company/enterprise computer with security protocols or VPN, switch to a non-restricted personal computer without VPN.
- If using a tablet or smartphone, switch to a desktop/laptop computer.
- In case of overall sluggishness, close all windows and programs not necessary for the event.
If the issue persists, please get in touch using one of the support channels.